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WHISPERING HEIGHTS
NPI 1881663276
Nursing Facility/Intermediate Care Facility in Rock Valley, IA

Active since March 16, 2006CLIA 16D2191684 · Waiver
4/5
Overall Rating
2116 14TH ST, ROCK VALLEY, IA 51247(712) 476-8200(712) 476-8290 Get Directions Write a Review

NPPES record last updated: June 23, 2008. Verified against the NPPES registry weekly; last sync: August 02, 2026.

About Whispering Heights NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

WHISPERING HEIGHTS (NPI 1881663276) is a healthcare organization registered as a nursing facility/intermediate care facility in Rock Valley, Iowa and active in the NPI registry since March 2006. The organization holds a CLIA Waiver certificate valid through August 30, 2026 and lists Glenn Zevenbergen, Administrator, as its authorized official.

NPPES Registry Identity

NPI1881663276
Entity TypeOrganization
Primary Taxonomy313M00000X
Legal Business NameHEGG MEMORIAL HEALTH CENTER
Location Address2116 14TH STRock Valley, IA 51247-1422
Mailing Address2116 14th StRock Valley, IA 51247-1422 · (712) 476-8200 · Fax (712) 476-8290
Phone(712) 476-8200
Fax(712) 476-8290
Organization SubpartNo
Authorized OfficialGlenn ZevenbergenAdministrator · (712) 476-8000
Enumeration DateMarch 16, 2006
Last NPPES UpdateJune 23, 2008
✔ NPI 1881663276 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses 2

★ Primary SpecialtyNursing Facility/Intermediate Care FacilityNursing & Custodial Care Facilities
Taxonomy Code313M00000X
License✔ Licensed in IA · 840049H
Definition
An institution (or a distinct part of an institution) which- (1) is primarily engaged in providing to residents- (A) skilled nursing care and related services for residents who require medical or nursing care, (B) rehabilitation services for the rehabilitation of injured, disabled, or sick persons, or, on a regular basis, health-related care and services to individuals who because of their mental or physical condition require care and services (above the level of room and board) which can be made available to them only through institutional facilities, and is not primarily for the care and treatment of mental diseases; (2) has in effect a transfer agreement with one or more hospitals.
Also ListedRespite CareTaxonomy 385H00000X · License 0448654 (IA)
2116 14TH ST, Rock Valley, IA 51247
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Other Names 1

Doing Business AsWhispering Heights

Other Identifiers 4

Medicaid0804062IA
Medicaid16E637IA
Other840049HIA · State License Number
Medicare NSC0398850001IA

Accepted Insurance

The full list of accepted plans is on the Insurance tab. Issuers include Avera Health Plans.Insurance ›

CLIA Laboratory Certificates CMS CLIA

Laboratory certificates issued under the Clinical Laboratory Improvement Amendments (CLIA) program, which sets federal quality standards for human laboratory testing in the United States. There is no official CMS crosswalk between CLIA and NPI numbers; these certificates are associated with this NPI by matching facility names, locations and phone numbers in the CMS CLIA registry.

Certificate of Waiver 16D2191684

Whispering Heights · Rock Valley, IA
Active · expires Aug 30, 2026
CLIA Number16D2191684
Laboratory TypeSkilled Nursing Facility/Nursing Facility
Certificate Effective DateAugust 31, 2024
Certificate Expiration DateAugust 30, 2026
Laboratory DirectorAlisa Dekam
Laboratory Phone(712) 476-8200
Laboratory LocationWhispering Heights2116 14th Street, Rock Valley, IA 51247
CLIA data matches this NPI record on: Address Name Phone
This certificate is issued to a laboratory to perform only waived tests.

Nursing Home Quality Ratings CMS Care Compare

Quality ratings, staffing and inspection history for Hegg Memorial Health Center (CMS certification number 16E637), from CMS Care Compare.

Hegg Memorial Health Center

Nursing home · Rock Valley, IA
4/5 CMS Overall Rating
OwnershipNon profit - Corporation
CMS Certification Number16E637
Certified Beds60 beds52 residents per day on average
Medicare & Medicaid Participant SinceMay 1, 1977
Resident & Family CouncilResident council
Continuing care retirement community Hospital-based Automatic sprinkler system

CMS Star Ratings

Quality Measures
Based on a select set of clinical quality measures.
3/5
Long-Stay Quality
Quality of care delivered to long-term residents.
3/5
Staffing
Based on nursing staff hours relative to resident needs.
5/5
Weighted Health Inspection Score
Lower scores are better; the score summarizes deficiencies found on recent inspections.
37.83
Ratings are assigned by CMS on a one-to-five star scale; five is the highest. Categories without a current CMS rating are not shown.

Staffing & Turnover

Total Nurse Staffing
nurse aide 3.43 · LPN 0.52 · RN 0.75
4.7 hrs per resident per day
Weekend Nurse Staffing
3.99 hrs per resident per day
Physical Therapist Staffing
0.02 hrs per resident per day
Nursing Staff Turnover
Share of nursing staff who left the facility within the past year.
25.4%
Registered Nurse Turnover
36.4%
Higher staffing hours generally allow more direct care time per resident.

Inspections & Enforcement

Facility-Reported Incidents
0
Substantiated Complaints
0
Fines
0
Medicare Payment Denials
0
Total Penalties
0
Counts come from CMS inspections and complaint investigations over approximately the past three years. CMS Care Compare data as of October 1, 2024.

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Hegg Memorial Health Center's NPI number?

The NPI number for Hegg Memorial Health Center is 1881663276. It was assigned to this organization in the NPPES registry on March 16, 2006. The provider is doing business as Whispering Heights.

Where is Hegg Memorial Health Center located?

Hegg Memorial Health Center is located at 2116 14th St, Rock Valley, IA 51247. The listed phone number is (712) 476-8200.

What is Hegg Memorial Health Center's specialty?

The primary specialty registered for this NPI is Nursing Facility/Intermediate Care Facility with taxonomy code 313M00000X.

Does Hegg Memorial Health Center hold a CLIA laboratory certificate?

Yes. A Certificate of Waiver (number 16D2191684) is associated with this NPI, valid through August 30, 2026. CLIA certificates authorize laboratory testing under the federal Clinical Laboratory Improvement Amendments program.

Is Hegg Memorial Health Center a Medicare-certified nursing home?

Yes. Hegg Memorial Health Center is a Medicare-certified nursing home with 60 certified beds.

What quality rating does Hegg Memorial Health Center have?

CMS rates Hegg Memorial Health Center 4 out of 5 stars overall on Care Compare. The full measure detail is in the Nursing Home Quality Ratings section above.

What insurance does Hegg Memorial Health Center accept?

Health plans from Avera Health Plans list Hegg Memorial Health Center as in-network in at least one marketplace plan. Coverage varies by plan and year; verify with the insurer or the provider before a visit.

When was this NPI record last updated?

The NPPES record for Hegg Memorial Health Center was last updated on June 23, 2008. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 18 years ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.