MERCY URGENT CARE
NPI 1942666136
General Acute Care Hospital in Springfield, MA

Active since January 05, 2016
3/5
Hospital Overall Rating
175 CAREW STREET, SPRINGFIELD, MA 01104(413) 539-2499(413) 539-2859 Get Directions Write a Review

NPPES record last updated: January 5, 2016. Verified against the NPPES registry weekly; last sync: August 09, 2026.

About Mercy Urgent Care NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

MERCY URGENT CARE (NPI 1942666136) is a healthcare organization registered as a general acute care hospital in Springfield, Massachusetts and active in the NPI registry since January 2016. The organization lists Kevin A Jourdain, Dir. Managed Care, as its authorized official.

NPPES Registry Identity

NPI1942666136
Entity TypeOrganization
Primary Taxonomy282N00000X
Legal Business NameTHE MERCY HOSPITAL, INC
Location Address175 CAREW STREETSpringfield, MA 01104-9012
Mailing AddressP.o. Box 9012, 175 Carew StreetSpringfield, MA 01104-9012 · (413) 539-2499 · Fax (413) 539-2859
Fax(413) 539-2859
Organization SubpartYes
Authorized OfficialKevin A JourdainDir. Managed Care · (413) 539-2499
Enumeration DateJanuary 5, 2016
NPI 1942666136 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

Primary SpecialtyGeneral Acute Care HospitalHospitals
Taxonomy Code282N00000X
Definition
An acute general hospital is an institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of medical conditions, both surgical and non-surgical, to a wide population group. The hospital treats patients in an acute phase of illness or injury, characterized by a single episode or a fairly short duration, from which the patient returns to his or her normal or previous level of activity.
175 CAREW STREET, Springfield, MA 01104

Other Names 1

Doing Business AsMercy Urgent Care

Other Identifiers 2

Medicare OSCAR/certification220066MA
Medicaid1010085MA

Hospital Quality Ratings CMS Care Compare

Quality and patient-experience ratings for Mercy Medical Ctr (CMS certification number 220066), from CMS Care Compare.

Mercy Medical Ctr

Acute Care Hospitals · Springfield, MA
3/5 CMS Overall Rating
OwnershipVoluntary non-profit - Private
CMS Certification Number220066
Location271 Carew StreetSpringfield, MA 01104 · Hampden County · (413) 748-9000
Emergency services Birthing friendly

Patient Experience

HCAHPS patient survey · Jan 2023 – Dec 2023
3/5 summary rating
Nurse communication
3/5
Doctor communication
3/5
Staff responsiveness
3/5
Communication about medicines
3/5
Discharge information
4/5
Care transition
3/5
Cleanliness
2/5
Quietness
2/5
Overall hospital rating
3/5
Recommend hospital
3/5
Star ratings summarize responses from patients surveyed after discharge, collected through the CMS HCAHPS program.

Complications & Deaths 18

Rate of complications for hip/knee replacement patients
3.8 No different than national
Death rate for heart attack patients
11.6% No different than national
Death rate for COPD patients
10.4% No different than national
Death rate for heart failure patients
12.5% No different than national
Death rate for pneumonia patients
23.7% Worse than the national rate
Death rate for stroke patients
13.2% No different than national

Infections 5

Central Line Associated Bloodstream Infection (ICU + select Wards)
2 observed cases · 1.453 predicted · 1,964 patient days
1.376 No different than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)
0 observed cases · 1.971 predicted · 2,703 patient days
0.000 No different than national
SSI - Colon Surgery
8 observed cases · 3.217 predicted · 129 patient days
2.487 Worse than the national rate
MRSA Bacteremia
1 observed case · 1.851 predicted · 34,364 patient days
0.540 No different than national
Clostridium Difficile (C.Diff)
2 observed cases · 16.736 predicted · 32,696 patient days
0.120 Better than the national benchmark

Unplanned Hospital Visits 13

Hospital return days for heart attack patients
Cases too small to report
Hospital return days for heart failure patients
405 days per 100 discharges
Hospital return days for pneumonia patients
251 days per 100 discharges
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)
2694 No different than national
Rate of inpatient admissions for patients receiving outpatient chemotherapy
233 No different than national
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy
233 No different than national

Timely & Effective Care 13

Emergency department volume
Very high
Percentage of healthcare personnel who are up to date with COVID-19 vaccinations
82.1%
Healthcare workers given influenza vaccination
80%
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better
301 minutes
Average (median) time patients spent in the emergency department before leaving from the visit- Psychiatric/Mental Health Patients. A lower number of minutes is better
628 minutes
Left before being seen
5%

Maternal Health 2

Elective Delivery
28%
Maternal Morbidity Structural Measure
Yes

Other Providers at the Same Location NPPES 2

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

Podiatrist (Foot & Ankle Surgery)
175 CAREW STREET, #250
SPRINGFIELD, MA 01104
Colon & Rectal Surgery
175 CAREW STREET, SUITE 110
SPRINGFIELD, MA 01104

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is The Mercy Hospital, Inc's NPI number?

The NPI number for The Mercy Hospital, Inc is 1942666136. It was assigned to this organization in the NPPES registry on January 5, 2016. The provider is doing business as Mercy Urgent Care.

Where is The Mercy Hospital, Inc located?

The Mercy Hospital, Inc is located at 175 Carew Street, Springfield, MA 01104. The listed phone number is (413) 539-2499.

What is The Mercy Hospital, Inc's specialty?

The primary specialty registered for this NPI is General Acute Care Hospital with taxonomy code 282N00000X.

Is The Mercy Hospital, Inc a Medicare-certified hospital?

Yes. Mercy Medical Ctr is a Medicare-certified hospital (Acute Care Hospitals). The hospital provides emergency services.

What quality rating does The Mercy Hospital, Inc have?

CMS rates Mercy Medical Ctr 3 out of 5 stars overall on Care Compare, based on measures of safety, patient experience and outcomes. The full measure detail is in the Hospital Quality Ratings section above.

When was this NPI record last updated?

The NPPES record for The Mercy Hospital, Inc was last updated on January 5, 2016. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 10 years ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.