WILLOW VALLEY CENTER FOR NURSING AND REHABILITATION
NPI 1821551797
Skilled Nursing Facility in Winston Salem, NC

Active since April 09, 2019CLIA 34D1094967 · Waiver
1/5
Overall Rating
1900 W 1ST ST, WINSTON SALEM, NC 27104(336) 724-2821 Get Directions Write a Review

NPPES record last updated: January 3, 2023. Verified against the NPPES registry weekly; last sync: August 09, 2026.

Record update history: Jan 3, 2023, Jul 16, 2019, Apr 9, 2019 (3 updates tracked since 2019).

About Willow Valley Center For Nursing And Rehabilitation NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

WILLOW VALLEY CENTER FOR NURSING AND REHABILITATION (NPI 1821551797) is a healthcare organization registered as a skilled nursing facility in Winston Salem, North Carolina and active in the NPI registry since April 2019. The organization holds a CLIA Waiver certificate valid through January 29, 2027 and lists Batya Gorelick, Vp Of Administrative Services, as its authorized official.

NPPES Registry Identity

NPI1821551797
Entity TypeOrganization
Primary Taxonomy314000000X
Legal Business NameCITADEL AT WINSTON SALEM LLC
Location Address1900 W 1ST STWinston Salem, NC 27104-4220
Mailing Address1900 W 1st StWinston Salem, NC 27104-4220
Organization SubpartNo
Authorized OfficialBatya GorelickVp Of Administrative Services · (336) 724-2821
Enumeration DateApril 9, 2019
Last NPPES UpdateJanuary 3, 20233 updates tracked since enumeration
NPPES CertifiedJanuary 3, 2023
NPI 1821551797 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses 2

Primary SpecialtySkilled Nursing FacilityNursing & Custodial Care Facilities
Taxonomy Code314000000X
Definition
(1) A skilled nursing facility is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living. It meets any licensing or certification standards et forth by the jurisdiction where it is located. A skilled nursing facility may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation; (2) Provides non-acute medical and skilled nursing care services, therapy and social services under the supervision of a licensed registered nurse on a 24-hour basis.
Also ListedRespite CareTaxonomy 385H00000X
1900 W 1ST ST, Winston Salem, NC 27104

Other Names 1

Doing Business AsWillow Valley Center For Nursing And Rehabilitation

Accepted Insurance

CLIA Laboratory Certificates CMS CLIA

Laboratory certificates issued under the Clinical Laboratory Improvement Amendments (CLIA) program, which sets federal quality standards for human laboratory testing in the United States. There is no official CMS crosswalk between CLIA and NPI numbers; these certificates are associated with this NPI by matching facility names, locations and phone numbers in the CMS CLIA registry.

Certificate of Waiver 34D1094967

Willow Valley Center For Nursing & Rehabilitation · Winston-Salem, NC
Active · expires Jan 29, 2027
CLIA Number34D1094967
Laboratory TypeSkilled Nursing Facility/Nursing Facility
Certificate Effective DateJanuary 30, 2025
Certificate Expiration DateJanuary 29, 2027
Laboratory DirectorKaren K. Rollenhagen
Laboratory Phone(336) 724-2821
Laboratory LocationWillow Valley Center For Nursing & Rehabilitation1900 West 1st Street, Winston-Salem, NC 27104
CLIA data matches this NPI record on: Phone
This certificate is issued to a laboratory to perform only waived tests.

Nursing Home Quality Ratings CMS Care Compare

Quality ratings, staffing and inspection history for Willow Valley Center For Nursing And Rehab (CMS certification number 345092), from CMS Care Compare.

Willow Valley Center For Nursing And Rehab

Nursing home · Winston-Salem, NC
1/5 CMS Overall Rating
OwnershipFor profit - Corporation
CMS Certification Number345092
Certified Beds230 beds210 residents per day on average
Medicare & Medicaid Participant SinceJuly 1, 1973
Resident & Family CouncilResident and family councils
Automatic sprinkler system

CMS Star Ratings

Quality Measures
Based on a select set of clinical quality measures.
1/5
Long-Stay Quality
Quality of care delivered to long-term residents.
1/5
Short-Stay Quality
Quality of care delivered to short-term and rehabilitation residents.
3/5
Staffing
Based on nursing staff hours relative to resident needs.
2/5
Weighted Health Inspection Score
Lower scores are better; the score summarizes deficiencies found on recent inspections.
319.33
Ratings are assigned by CMS on a one-to-five star scale; five is the highest. Categories without a current CMS rating are not shown.

Staffing & Turnover

Total Nurse Staffing
nurse aide 2.41 · LPN 0.9 · RN 0.24
3.56 hrs per resident per day
Weekend Nurse Staffing
3.09 hrs per resident per day
Physical Therapist Staffing
0 hrs per resident per day
Nursing Staff Turnover
Share of nursing staff who left the facility within the past year.
54.8%
Registered Nurse Turnover
46.7%
Administrators Who Have Left
In the past year.
3
Higher staffing hours generally allow more direct care time per resident.

Inspections & Enforcement

CMS has flagged this facility with its abuse flag, indicating a citation for abuse or neglect on a recent inspection report.
Facility-Reported Incidents
2
Substantiated Complaints
110
Fines
4 totaling $521,935.35
Medicare Payment Denials
1
Total Penalties
5
Counts come from CMS inspections and complaint investigations over approximately the past three years. CMS Care Compare data as of October 1, 2024.

Other Providers at the Same Location NPPES 10

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

Skilled Nursing Facility
1900 W 1ST ST
WINSTON SALEM, NC 27104
Skilled Nursing Facility
1900 W 1ST ST
WINSTON SALEM, NC 27104
Skilled Nursing Facility
1900 W 1ST ST
WINSTON SALEM, NC 27104
Nurse Practitioner (Family)
1900 W 1ST ST
WINSTON SALEM, NC 27104
Occupational Therapy Assistant
1900 W 1ST ST
WINSTON SALEM, NC 27104
Skilled Nursing Facility
1900 W 1ST ST
WINSTON SALEM, NC 27104
Dietitian, Registered
1900 W 1ST ST
WINSTON SALEM, NC 27104
Registered Nurse (Wound Care)
1900 W 1ST ST
WINSTON SALEM, NC 27104

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Citadel At Winston Salem LLC's NPI number?

The NPI number for Citadel At Winston Salem LLC is 1821551797. It was assigned to this organization in the NPPES registry on April 9, 2019. The provider is doing business as Willow Valley Center For Nursing And Rehabilitation.

Where is Citadel At Winston Salem LLC located?

Citadel At Winston Salem LLC is located at 1900 W 1st St, Winston Salem, NC 27104. The listed phone number is (336) 724-2821.

What is Citadel At Winston Salem LLC's specialty?

The primary specialty registered for this NPI is Skilled Nursing Facility with taxonomy code 314000000X.

Does Citadel At Winston Salem LLC hold a CLIA laboratory certificate?

Yes. A Certificate of Waiver (number 34D1094967) is associated with this NPI, valid through January 29, 2027. CLIA certificates authorize laboratory testing under the federal Clinical Laboratory Improvement Amendments program.

Is Citadel At Winston Salem LLC a Medicare-certified nursing home?

Yes. Willow Valley Center For Nursing And Rehab is a Medicare-certified nursing home with 230 certified beds.

What quality rating does Citadel At Winston Salem LLC have?

CMS rates Willow Valley Center For Nursing And Rehab 1 out of 5 stars overall on Care Compare. The full measure detail is in the Nursing Home Quality Ratings section above.

What insurance does Citadel At Winston Salem LLC accept?

Health plans from UnitedHealthcare list Citadel At Winston Salem LLC as in-network in at least one marketplace plan. Coverage varies by plan and year; verify with the insurer or the provider before a visit.

When was this NPI record last updated?

The NPPES record for Citadel At Winston Salem LLC was last updated on January 3, 2023. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 3 years ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.