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MEDICAL SERVICES OF AMERICA, INC.
NPI 1821339235
Hospice Care, Community Based in Boone, NC

Active since March 11, 2013
400 SHADOWLINE DR, SUITE 102, BOONE, NC 28607(828) 265-3926(828) 264-2125 Get Directions Write a Review

NPPES record last updated: July 24, 2025. Verified against the NPPES registry weekly; last sync: August 02, 2026.

Record update history: Apr 21, 2021, Feb 28, 2017 (2 updates tracked since 2017).

About Medical Services Of America, Inc. NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

MEDICAL SERVICES OF AMERICA, INC. (NPI 1821339235), doing business as Medi Home Health And Hospice, is a healthcare organization registered as a hospice care, community based in Boone, North Carolina and active in the NPI registry since March 2013. The organization lists Christina M Jeffcoat, Coo/exec Vp, as its authorized official.

NPPES Registry Identity

NPI1821339235
Entity TypeOrganization
Primary Taxonomy251G00000X
Legal Business NameMEDICAL SERVICES OF AMERICA, INC.
Location Address400 SHADOWLINE DR, SUITE 102Boone, NC 28607-4960
Mailing AddressPo Box 1928Lexington, SC 29071-1928 · (803) 957-0500 · Fax (888) 342-6190
Phone(828) 265-3926
Fax(828) 264-2125
Organization SubpartNo
Authorized OfficialChristina M JeffcoatCoo/exec Vp · (803) 957-0500
Enumeration DateMarch 11, 2013
Last NPPES UpdateJuly 24, 20252 updates tracked since enumeration
NPPES CertifiedJuly 24, 2025
✔ NPI 1821339235 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

★ Primary SpecialtyHospice Care, Community BasedAgencies
Taxonomy Code251G00000X
License✔ Licensed in NC · HOS1122
400 SHADOWLINE DR, Boone, NC 28607
Open in Google Maps ↗

Other Names 1

Doing Business AsMedi Home Health And Hospice

Other Identifiers 1

Medicaid1821339235NC

Accepted Insurance

The full list of accepted plans is on the Insurance tab. Issuers include UnitedHealthcare.Insurance ›

Hospice Care Quality CMS Care Compare

Quality measures, care settings and the Hospice Care Index for Medi Home Health And Hospice (CMS certification number 341539), from CMS Care Compare.

Medi Home Health And Hospice

Hospice · Boone, NC
OwnershipFor-Profit
CMS Certification Number341539
CMS RegionRegion 4
Medicare-Certified SinceNovember 21, 1988
Average Daily Census173patients per day on average
Location400 Shadowline Drive, Suite 102Boone, NC 28607 · Watauga County
Phone(828) 265-3926
Routine home care and other levels of care Serves Medicare Advantage patients Serves dual-eligible patients

Care Settings & Patients

Where care was provided, as a share of care days
Home63%
Assisted living facility21%
Nursing facility0%
Skilled nursing facility14%
Inpatient hospice facility0%
Inpatient hospital0%
Other locations2%
Patients with cancer
18%
Patients with dementia
23%
Patients with circulatory or heart disease
19%
Patients with respiratory disease
12%
Patients with stroke
5%
Patients with other conditions
6%
Profile statistics are from the 2020 CMS reporting year. Zero values reflect that year and may differ in more recent years.

Quality Measures

Hospice and Palliative Care Treatment Preferences
567 patient stays
99.8%
Beliefs & Values Addressed (if desired by the patient)
567 patient stays
99.5%
Hospice and Palliative Care Pain Screening
567 patient stays
98.9%
Hospice and Palliative Care Pain Assessment
215 patient stays
100%
Hospice and Palliative Care Dyspnea Screening
567 patient stays
99.1%
Hospice and Palliative Care Dyspnea Treatment
292 patient stays
99%
Patient Treated with an Opioid Who Are Given a Bowel Regimen
155 patient stays
94.8%
Hospice and Palliative Care Composite Process Measure
567 patient stays
96.3%
Hospice Visits in the Last Days of Life
705 patient stays
61.7%
Measures are reported under the CMS Hospice Quality Reporting Program. Reporting periods vary by measure (2022 to 2023). Measures without current CMS data are not shown.
10/10
Hospice Care IndexTen claims-based indicators of care processes · CMS Care Compare
CHC/GIP provided
National percentile 80
0.4%
Gaps in nursing visits
National percentile 76
72.4%
Early live discharges
National percentile 32
3.6%
Late live discharges
National percentile 56
42%
Burdensome transitions, Type 1
National percentile 53
7.1%
Burdensome transitions, Type 2
National percentile 51
1.2%
Per-beneficiary spending
National percentile 59
$18,237
Nurse care minutes per routine home care days
National percentile 16
9.1 minutes
Skilled nursing minutes on weekends
National percentile 48
7.8%
Visits near death
National percentile 81
97%
Percentiles compare this hospice with all hospices nationally, as published by CMS.

Other Providers at the Same Location NPPES 17

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

HOMECARE MANAGEMENT CORPORATION
Community/Behavioral Health
400 SHADOWLINE DR, SUITE 203
BOONE, NC 28607
Watauga County (828) 264-1021
BURTON LEE KENNEDY M.D.
Psychiatry & Neurology (Neurology)
400 SHADOWLINE DR, SUITE 202
BOONE, NC 28607
Watauga County (828) 262-0600
HIGH COUNTRY NEUROLOGY, PC
Psychiatry & Neurology (Neurology)
400 SHADOWLINE DR, SUITE 202
BOONE, NC 28607
Watauga County (828) 262-0600
CHRISTOPHER MCCRACKEN MD
Family Medicine
400 SHADOWLINE DR, STE #104
BOONE, NC 28607
Watauga County (828) 268-1187
HOMECARE MANAGEMENT CORPORATION
Counselor
400 SHADOWLINE DR, SUITE 203
BOONE, NC 28607
Watauga County (828) 264-1021
DR. MELINDA PETERSON LADA MD
Family Medicine
400 SHADOWLINE DR, SUITE 104
BOONE, NC 28607
Watauga County (828) 268-1187
APPALACHIAN REGIONAL MEDICAL ASSOCIATES
Family Medicine
400 SHADOWLINE DR, SUITE104
BOONE, NC 28607
Watauga County (828) 268-1187
HOMECARE MANAGEMENT CORPORATION
Community/Behavioral Health
400 SHADOWLINE DR, SUITE 203
BOONE, NC 28607
Watauga County (828) 264-1021

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Medical Services Of America, Inc.'s NPI number?

The NPI number for Medical Services Of America, Inc. is 1821339235. It was assigned to this organization in the NPPES registry on March 11, 2013. The provider is doing business as Medi Home Health and Hospice.

Where is Medical Services Of America, Inc. located?

Medical Services Of America, Inc. is located at 400 Shadowline Dr Suite 102, Boone, NC 28607. The listed phone number is (828) 265-3926.

What is Medical Services Of America, Inc.'s specialty?

The primary specialty registered for this NPI is Hospice Care, Community Based with taxonomy code 251G00000X.

Is Medical Services Of America, Inc. a Medicare-certified hospice?

Yes. Medi Home Health And Hospice is a Medicare-certified hospice (CMS certification number 341539), certified since November 21, 1988.

What insurance does Medical Services Of America, Inc. accept?

Health plans from UnitedHealthcare list Medical Services Of America, Inc. as in-network in at least one marketplace plan. Coverage varies by plan and year; verify with the insurer or the provider before a visit.

When was this NPI record last updated?

The NPPES record for Medical Services Of America, Inc. was last updated on July 24, 2025. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 12 months ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.