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CITADEL CARE CENTER - STERLING LLC
NPI 1811401540
Skilled Nursing Facility in Sterling, IL

Active since November 16, 2017CLIA 14D0673475 · Waiver
4/5
Overall Rating
105 E 23RD ST, STERLING, IL 61081(815) 626-4264(815) 626-3254 Get Directions Write a Review

NPPES record last updated: November 4, 2025. Verified against the NPPES registry weekly; last sync: August 09, 2026.

Record update history: Nov 4, 2025, Oct 21, 2020, Aug 27, 2020 and 1 more (4 updates tracked since 2017).

About Citadel Care Center - Sterling Llc NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

CITADEL CARE CENTER - STERLING LLC (NPI 1811401540), doing business as Sterling Pavilion, is a healthcare organization registered as a skilled nursing facility in Sterling, Illinois and active in the NPI registry since November 2017. The organization holds a CLIA Waiver certificate valid through August 31, 2026 and lists Marcella Graf, Cfo, as its authorized official.

NPPES Registry Identity

NPI1811401540
Entity TypeOrganization
Primary Taxonomy314000000X
Legal Business NameCITADEL CARE CENTER - STERLING LLC
Location Address105 E 23RD STSterling, IL 61081-1212
Mailing Address3755 Chase AveSkokie, IL 60076-4008 · (224) 470-2044 · Fax (224) 470-2952
Phone(815) 626-4264
Fax(815) 626-3254
Organization SubpartNo
Authorized OfficialMarcella GrafCfo · (224) 470-2044
Enumeration DateNovember 16, 2017
Last NPPES UpdateNovember 4, 20254 updates tracked since enumeration
NPPES CertifiedNovember 4, 2025
✔ NPI 1811401540 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

★ Primary SpecialtySkilled Nursing FacilityNursing & Custodial Care Facilities
Taxonomy Code314000000X
License✔ Licensed in IL · 0040436
Definition
(1) A skilled nursing facility is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living. It meets any licensing or certification standards et forth by the jurisdiction where it is located. A skilled nursing facility may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation; (2) Provides non-acute medical and skilled nursing care services, therapy and social services under the supervision of a licensed registered nurse on a 24-hour basis.
105 E 23RD ST, Sterling, IL 61081
Open in Google Maps ↗

Other Names 1

Doing Business AsSterling Pavilion

CLIA Laboratory Certificates CMS CLIA

Laboratory certificates issued under the Clinical Laboratory Improvement Amendments (CLIA) program, which sets federal quality standards for human laboratory testing in the United States. There is no official CMS crosswalk between CLIA and NPI numbers; these certificates are associated with this NPI by matching facility names, locations and phone numbers in the CMS CLIA registry.

Certificate of Waiver 14D0673475

Citadel Care Center - Sterling L L C Citadel Care Center - Sterling L L C · Sterling, IL
Active · expires Aug 31, 2026
CLIA Number14D0673475
Laboratory TypeSkilled Nursing Facility/Nursing Facility
Certificate Effective DateSeptember 1, 2024
Certificate Expiration DateAugust 31, 2026
Laboratory DirectorJulie A. Logan
Laboratory Phone(815) 626-4264
Laboratory LocationCitadel Care Center - Sterling L L C Citadel Care Center - Sterling L L C105 East 23rd St, Sterling, IL 61081
CLIA data matches this NPI record on: Address Name Phone
This certificate is issued to a laboratory to perform only waived tests.

Nursing Home Quality Ratings CMS Care Compare

Quality ratings, staffing and inspection history for Citadel Of Sterling,the (CMS certification number 145278), from CMS Care Compare.

Citadel Of Sterling,the

Nursing home · Sterling, IL
4/5 CMS Overall Rating
OwnershipFor profit - Corporation
CMS Certification Number145278
Certified Beds121 beds89 residents per day on average
Medicare & Medicaid Participant SinceSeptember 1, 1974
Resident & Family CouncilResident council
Automatic sprinkler system

CMS Star Ratings

Quality Measures
Based on a select set of clinical quality measures.
2/5
Long-Stay Quality
Quality of care delivered to long-term residents.
3/5
Short-Stay Quality
Quality of care delivered to short-term and rehabilitation residents.
1/5
Staffing
Based on nursing staff hours relative to resident needs.
2/5
Weighted Health Inspection Score
Lower scores are better; the score summarizes deficiencies found on recent inspections.
49.33
Ratings are assigned by CMS on a one-to-five star scale; five is the highest. Categories without a current CMS rating are not shown.

Staffing & Turnover

Total Nurse Staffing
nurse aide 1.85 · LPN 0.8 · RN 0.36
3.02 hrs per resident per day
Weekend Nurse Staffing
2.57 hrs per resident per day
Physical Therapist Staffing
0.05 hrs per resident per day
Nursing Staff Turnover
Share of nursing staff who left the facility within the past year.
27.9%
Registered Nurse Turnover
16.7%
Administrators Who Have Left
In the past year.
0
Higher staffing hours generally allow more direct care time per resident.

Inspections & Enforcement

Facility-Reported Incidents
0
Substantiated Complaints
4
Fines
4 totaling $9,466.84
Medicare Payment Denials
0
Total Penalties
4
Counts come from CMS inspections and complaint investigations over approximately the past three years. CMS Care Compare data as of October 1, 2024.

Other Providers at the Same Location NPPES 2

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

MAKALEY M VELAZQUEZ COTA/L
Occupational Therapy Assistant
105 E 23RD ST
STERLING, IL 61081
Whiteside County (425) 481-5626
STERLING PAVILION, LTD.
Skilled Nursing Facility
105 E 23RD ST
STERLING, IL 61081
Whiteside County (815) 626-4264

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Citadel Care Center - Sterling LLC's NPI number?

The NPI number for Citadel Care Center - Sterling LLC is 1811401540. It was assigned to this organization in the NPPES registry on November 16, 2017. The provider is doing business as Sterling Pavilion.

Where is Citadel Care Center - Sterling LLC located?

Citadel Care Center - Sterling LLC is located at 105 E 23rd St, Sterling, IL 61081. The listed phone number is (815) 626-4264.

What is Citadel Care Center - Sterling LLC's specialty?

The primary specialty registered for this NPI is Skilled Nursing Facility with taxonomy code 314000000X.

Does Citadel Care Center - Sterling LLC hold a CLIA laboratory certificate?

Yes. A Certificate of Waiver (number 14D0673475) is associated with this NPI, valid through August 31, 2026. CLIA certificates authorize laboratory testing under the federal Clinical Laboratory Improvement Amendments program.

Is Citadel Care Center - Sterling LLC a Medicare-certified nursing home?

Yes. Citadel Of Sterling,the is a Medicare-certified nursing home with 121 certified beds.

What quality rating does Citadel Care Center - Sterling LLC have?

CMS rates Citadel Of Sterling,the 4 out of 5 stars overall on Care Compare. The full measure detail is in the Nursing Home Quality Ratings section above.

When was this NPI record last updated?

The NPPES record for Citadel Care Center - Sterling LLC was last updated on November 4, 2025. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 9 months ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.