HIGHLANDS HEALTH AND REHABILITATION CENTER
NPI 1740934868
Skilled Nursing Facility in Memphis, TN

Q: What is The Bay At Highlands Health And Rehabilitation Center LLC's specialty?

The primary specialty registered for this NPI is Skilled Nursing Facility with taxonomy code 314000000X.

Q: What quality rating does The Bay At Highlands Health And Rehabilitation Center LLC have?

CMS rates Highlands Health And Rehabilitation Center 1 out of 5 stars overall on Care Compare. The full measure detail is in the Nursing Home Quality Ratings section above.

Active since February 08, 2022CLIA 44D0874703 · Waiver

1/5

Overall Rating

3549 NORRISWOOD AVE, MEMPHIS, TN 38111(901) 325-7820(901) 452-1573 Get Directions Write a Review

NPPES record last updated: September 8, 2023. Verified against the NPPES registry weekly; last sync: August 02, 2026.

Record update history: Sep 8, 2023, Feb 8, 2022 (2 updates tracked since 2022).

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About Highlands Health And Rehabilitation Center NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

HIGHLANDS HEALTH AND REHABILITATION CENTER (NPI 1740934868) is a healthcare organization registered as a skilled nursing facility in Memphis, Tennessee and active in the NPI registry since February 2022. The organization holds a CLIA Waiver certificate valid through August 11, 2027 and lists Menachem Ruvel, Managing Member, as its authorized official.

NPPES Registry Identity

NPI1740934868

Entity TypeOrganization

Primary Taxonomy314000000X

Legal Business NameTHE BAY AT HIGHLANDS HEALTH AND REHABILITATION CENTER LLC

Location Address3549 NORRISWOOD AVEMemphis, TN 38111-5911

Mailing Address3549 Norriswood AveMemphis, TN 38111-5911 · (901) 325-7820 · Fax (901) 452-1573

Phone(901) 325-7820

Fax(901) 452-1573

Organization SubpartNo

Authorized OfficialMenachem RuvelManaging Member · (516) 605-9800

Enumeration DateFebruary 8, 2022

Last NPPES UpdateSeptember 8, 20232 updates tracked since enumeration

NPPES CertifiedSeptember 8, 2023

✔ NPI 1740934868 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

★ Primary SpecialtySkilled Nursing FacilityNursing & Custodial Care Facilities

Taxonomy Code314000000X

Definition

(1) A skilled nursing facility is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living. It meets any licensing or certification standards et forth by the jurisdiction where it is located. A skilled nursing facility may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation; (2) Provides non-acute medical and skilled nursing care services, therapy and social services under the supervision of a licensed registered nurse on a 24-hour basis.

3549 NORRISWOOD AVE, Memphis, TN 38111

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Other Names 1

Doing Business AsHighlands Health And Rehabilitation Center

Accepted Insurance

The full list of accepted plans is on the Insurance tab. Issuers include BlueCross BlueShield of Tennessee, Oscar Insurance Company, UnitedHealthcare.Insurance ›

CLIA Laboratory Certificates CMS CLIA

Laboratory certificates issued under the Clinical Laboratory Improvement Amendments (CLIA) program, which sets federal quality standards for human laboratory testing in the United States. There is no official CMS crosswalk between CLIA and NPI numbers; these certificates are associated with this NPI by matching facility names, locations and phone numbers in the CMS CLIA registry.

Certificate of Waiver 44D0874703

Highlands Health And Rehab · Memphis, TN

Active · expires Aug 11, 2027

CLIA Number44D0874703

Laboratory TypeSkilled Nursing Facility/Nursing Facility

Certificate Effective DateAugust 12, 2025

Certificate Expiration DateAugust 11, 2027

Laboratory DirectorTami Lofton

Laboratory Phone(901) 325-7820

Laboratory LocationHighlands Health And Rehab3549 Norriswood Ave, Memphis, TN 38111

CLIA data matches this NPI record on: Address Name Phone

This certificate is issued to a laboratory to perform only waived tests.

Nursing Home Quality Ratings CMS Care Compare

Quality ratings, staffing and inspection history for Highlands Health And Rehabilitation Center (CMS certification number 445165), from CMS Care Compare.

Highlands Health And Rehabilitation Center

Nursing home · Memphis, TN

1/5 CMS Overall Rating

OwnershipFor profit - Corporation

CMS Certification Number445165

Certified Beds180 beds143 residents per day on average

Medicare & Medicaid Participant SinceJune 25, 1984

Resident & Family CouncilResident council

Automatic sprinkler system

CMS Star Ratings

Quality Measures

Based on a select set of clinical quality measures.

4/5

Long-Stay Quality

Quality of care delivered to long-term residents.

3/5

Short-Stay Quality

Quality of care delivered to short-term and rehabilitation residents.

5/5

Staffing

Based on nursing staff hours relative to resident needs.

1/5

Weighted Health Inspection Score

Lower scores are better; the score summarizes deficiencies found on recent inspections.

Ratings are assigned by CMS on a one-to-five star scale; five is the highest. Categories without a current CMS rating are not shown.

Staffing & Turnover

Total Nurse Staffing

nurse aide 1.86 · LPN 1.1 · RN 0.29

3.25 hrs per resident per day

Weekend Nurse Staffing

2.9 hrs per resident per day

Physical Therapist Staffing

0.08 hrs per resident per day

Nursing Staff Turnover

Share of nursing staff who left the facility within the past year.

73.9%

Registered Nurse Turnover

80%

Administrators Who Have Left

In the past year.

Higher staffing hours generally allow more direct care time per resident.

Inspections & Enforcement

Facility-Reported Incidents

Substantiated Complaints

Infection-Control Citations

Fines

4 totaling $331,297.45

Medicare Payment Denials

Total Penalties

Counts come from CMS inspections and complaint investigations over approximately the past three years. CMS Care Compare data as of October 1, 2024.

Other Providers at the Same Location NPPES 7

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

TN MEM OP LLC

Skilled Nursing Facility