SUTTER BAY HOSPITALS
NPI 1740413798
General Acute Care Hospital in Santa Rosa, CA

Active since August 25, 2009
5/5
Hospital Overall Rating
30 MARK WEST SPRINGS ROAD, SANTA ROSA, CA 95403(707) 576-4331(707) 576-4318 Get Directions Write a Review

NPPES record last updated: April 15, 2021. Verified against the NPPES registry weekly; last sync: August 30, 2026.

Record update history: Apr 15, 2021, Mar 3, 2016 (2 updates tracked since 2016).

About Sutter Bay Hospitals NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

SUTTER BAY HOSPITALS (NPI 1740413798), doing business as Sutter West Bay Hospitals, is a healthcare organization registered as a general acute care hospital in Santa Rosa, California and active in the NPI registry since August 2009. The organization lists John B. Gates, Cfo, as its authorized official.

NPPES Registry Identity

NPI1740413798
Entity TypeOrganization
Primary Taxonomy282N00000X
Legal Business NameSUTTER BAY HOSPITALS
Location Address30 MARK WEST SPRINGS ROADSanta Rosa, CA 95403-1707
Mailing Address30 Mark West Springs RdSanta Rosa, CA 95403-1436 · (415) 600-7735 · Fax (415) 600-7776
Fax(707) 576-4318
Organization SubpartNo
Authorized OfficialJohn B. GatesCfo · (510) 450-7357
Enumeration DateAugust 25, 2009
Last NPPES UpdateApril 15, 20212 updates tracked since enumeration
NPPES CertifiedApril 15, 2021
NPI 1740413798 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

Primary SpecialtyGeneral Acute Care HospitalHospitals
Taxonomy Code282N00000X
License Licensed in CA · 110000005
Definition
An acute general hospital is an institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of medical conditions, both surgical and non-surgical, to a wide population group. The hospital treats patients in an acute phase of illness or injury, characterized by a single episode or a fairly short duration, from which the patient returns to his or her normal or previous level of activity.
30 MARK WEST SPRINGS ROAD, Santa Rosa, CA 95403

Other Names 1

Former Legal Business NameSutter West Bay Hospitals

Other Identifiers 4

MedicaidHSP40291GCA
Other032556CA · Vaccines For Children
OtherD876CA · Presumptive Eligibility
MedicaidZZR00291GCA

Hospital Quality Ratings CMS Care Compare

Quality and patient-experience ratings for Sutter Santa Rosa Regional Hospital (CMS certification number 050291), from CMS Care Compare.

Sutter Santa Rosa Regional Hospital

Acute Care Hospitals · Santa Rosa, CA
5/5 CMS Overall Rating
OwnershipVoluntary non-profit - Other
CMS Certification Number050291
Location30 Mark West Springs RoadSanta Rosa, CA 95403 · Sonoma County · (707) 576-4000
Emergency services Birthing friendly Meaningful use of EHRs

Patient Experience

HCAHPS patient survey · Jan 2023 – Dec 2023
4/5 summary rating
Nurse communication
3/5
Doctor communication
4/5
Staff responsiveness
3/5
Communication about medicines
4/5
Discharge information
4/5
Care transition
4/5
Cleanliness
3/5
Quietness
3/5
Overall hospital rating
4/5
Recommend hospital
5/5
Star ratings summarize responses from patients surveyed after discharge, collected through the CMS HCAHPS program.

Complications & Deaths 19

Rate of complications for hip/knee replacement patients
2.5 No different than national
Death rate for heart attack patients
11% No different than national
Death rate for CABG surgery patients
Cases too small to report
Death rate for COPD patients
8.8% No different than national
Death rate for heart failure patients
10.8% No different than national
Death rate for pneumonia patients
17.6% No different than national

Infections 5

Central Line Associated Bloodstream Infection (ICU + select Wards)
1 observed case · 4.445 predicted · 5,420 patient days
0.225 No different than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)
0 observed cases · 4.119 predicted · 4,972 patient days
0.000 Better than the national benchmark
SSI - Colon Surgery
0 observed cases · 2.345 predicted · 97 patient days
0.000 No different than national
MRSA Bacteremia
1 observed case · 2.234 predicted · 40,829 patient days
0.448 No different than national
Clostridium Difficile (C.Diff)
9 observed cases · 34.589 predicted · 36,675 patient days
0.260 Better than the national benchmark

Unplanned Hospital Visits 14

Hospital return days for heart attack patients
191 fewer days than average per 100 discharges
Hospital return days for heart failure patients
301 days per 100 discharges
Hospital return days for pneumonia patients
181 days per 100 discharges
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)
719 No different than national
Rate of inpatient admissions for patients receiving outpatient chemotherapy
258 Worse than the national rate
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy
258 No different than national

Timely & Effective Care 17

Emergency department volume
Medium
Percentage of healthcare personnel who are up to date with COVID-19 vaccinations
0%
Healthcare workers given influenza vaccination
76%
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better
234 minutes
Average (median) time patients spent in the emergency department before leaving from the visit- Psychiatric/Mental Health Patients. A lower number of minutes is better
656 minutes
Left before being seen
7%

Maternal Health 2

Elective Delivery
96%
Maternal Morbidity Structural Measure
Yes

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Sutter Bay Hospitals's NPI number?

The NPI number for Sutter Bay Hospitals is 1740413798. It was assigned to this organization in the NPPES registry on August 25, 2009. The provider was formerly known as Sutter West Bay Hospitals.

Where is Sutter Bay Hospitals located?

Sutter Bay Hospitals is located at 30 Mark West Springs Road, Santa Rosa, CA 95403. The listed phone number is (707) 576-4331.

What is Sutter Bay Hospitals's specialty?

The primary specialty registered for this NPI is General Acute Care Hospital with taxonomy code 282N00000X.

Is Sutter Bay Hospitals a Medicare-certified hospital?

Yes. Sutter Santa Rosa Regional Hospital is a Medicare-certified hospital (Acute Care Hospitals). The hospital provides emergency services.

What quality rating does Sutter Bay Hospitals have?

CMS rates Sutter Santa Rosa Regional Hospital 5 out of 5 stars overall on Care Compare, based on measures of safety, patient experience and outcomes. The full measure detail is in the Hospital Quality Ratings section above.

When was this NPI record last updated?

The NPPES record for Sutter Bay Hospitals was last updated on April 15, 2021. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 5 years ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.