SUTTER BAY HOSPITALS
NPI 1740413798
General Acute Care Hospital in Santa Rosa, CA

Active since August 25, 2009
5/5
Hospital Overall Rating
30 MARK WEST SPRINGS ROAD, SANTA ROSA, CA 95403(707) 576-4331(707) 576-4318 Get Directions Write a Review

NPPES record last updated: April 15, 2021. Verified against the NPPES registry weekly; last sync: August 09, 2026.

Record update history: Apr 15, 2021, Mar 3, 2016 (2 updates tracked since 2016).

About Sutter Bay Hospitals NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

SUTTER BAY HOSPITALS (NPI 1740413798), doing business as Sutter West Bay Hospitals, is a healthcare organization registered as a general acute care hospital in Santa Rosa, California and active in the NPI registry since August 2009. The organization lists John B. Gates, Cfo, as its authorized official.

NPPES Registry Identity

NPI1740413798
Entity TypeOrganization
Primary Taxonomy282N00000X
Legal Business NameSUTTER BAY HOSPITALS
Location Address30 MARK WEST SPRINGS ROADSanta Rosa, CA 95403-1707
Mailing Address30 Mark West Springs RdSanta Rosa, CA 95403-1436 · (415) 600-7735 · Fax (415) 600-7776
Fax(707) 576-4318
Organization SubpartNo
Authorized OfficialJohn B. GatesCfo · (510) 450-7357
Enumeration DateAugust 25, 2009
Last NPPES UpdateApril 15, 20212 updates tracked since enumeration
NPPES CertifiedApril 15, 2021
NPI 1740413798 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

Primary SpecialtyGeneral Acute Care HospitalHospitals
Taxonomy Code282N00000X
License Licensed in CA · 110000005
Definition
An acute general hospital is an institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of medical conditions, both surgical and non-surgical, to a wide population group. The hospital treats patients in an acute phase of illness or injury, characterized by a single episode or a fairly short duration, from which the patient returns to his or her normal or previous level of activity.
30 MARK WEST SPRINGS ROAD, Santa Rosa, CA 95403

Other Names 1

Former Legal Business NameSutter West Bay Hospitals

Other Identifiers 4

MedicaidHSP40291GCA
Other032556CA · Vaccines For Children
OtherD876CA · Presumptive Eligibility
MedicaidZZR00291GCA

Hospital Quality Ratings CMS Care Compare

Quality and patient-experience ratings for Sutter Santa Rosa Regional Hospital (CMS certification number 050291), from CMS Care Compare.

Sutter Santa Rosa Regional Hospital

Acute Care Hospitals · Santa Rosa, CA
5/5 CMS Overall Rating
OwnershipVoluntary non-profit - Other
CMS Certification Number050291
Location30 Mark West Springs RoadSanta Rosa, CA 95403 · Sonoma County · (707) 576-4000
Emergency services Birthing friendly Meaningful use of EHRs

Patient Experience

HCAHPS patient survey · Jan 2023 – Dec 2023
4/5 summary rating
Nurse communication
3/5
Doctor communication
4/5
Staff responsiveness
3/5
Communication about medicines
4/5
Discharge information
4/5
Care transition
4/5
Cleanliness
3/5
Quietness
3/5
Overall hospital rating
4/5
Recommend hospital
5/5
Star ratings summarize responses from patients surveyed after discharge, collected through the CMS HCAHPS program.

Complications & Deaths 19

Postoperative respiratory failure rate
9.16 No different than national
Perioperative pulmonary embolism or deep vein thrombosis rate
5.30 No different than national
Postoperative sepsis rate
6.98 No different than national
Postoperative wound dehiscence rate
1.67 No different than national
Abdominopelvic accidental puncture or laceration rate
1.08 No different than national
CMS Medicare PSI 90: Patient safety and adverse events composite
1.01 No different than national

Infections 5

Clostridium Difficile (C.Diff)
9 observed cases · 34.589 predicted · 36,675 patient days
0.260 Better than the national benchmark
MRSA Bacteremia
1 observed case · 2.234 predicted · 40,829 patient days
0.448 No different than national
SSI - Colon Surgery
0 observed cases · 2.345 predicted · 97 patient days
0.000 No different than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)
0 observed cases · 4.119 predicted · 4,972 patient days
0.000 Better than the national benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)
1 observed case · 4.445 predicted · 5,420 patient days
0.225 No different than national

Unplanned Hospital Visits 14

Pneumonia (PN) 30-Day Readmission Rate
181 No different than national
Rate of readmission after discharge from hospital (hospital-wide)
1853 No different than national
Rate of readmission after hip/knee replacement
307 No different than national
Heart failure (HF) 30-Day Readmission Rate
301 No different than national
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients
57 No different than national
Rate of readmission for CABG
Cases too small to report

Timely & Effective Care 17

Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients
88%
Head CT results
83
Left before being seen
7%
Average (median) time patients spent in the emergency department before leaving from the visit- Psychiatric/Mental Health Patients. A lower number of minutes is better
656 minutes
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better
234 minutes
Healthcare workers given influenza vaccination
76%

Maternal Health 2

Elective Delivery
96%
Maternal Morbidity Structural Measure
Yes

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Sutter Bay Hospitals's NPI number?

The NPI number for Sutter Bay Hospitals is 1740413798. It was assigned to this organization in the NPPES registry on August 25, 2009. The provider was formerly known as Sutter West Bay Hospitals.

Where is Sutter Bay Hospitals located?

Sutter Bay Hospitals is located at 30 Mark West Springs Road, Santa Rosa, CA 95403. The listed phone number is (707) 576-4331.

What is Sutter Bay Hospitals's specialty?

The primary specialty registered for this NPI is General Acute Care Hospital with taxonomy code 282N00000X.

Is Sutter Bay Hospitals a Medicare-certified hospital?

Yes. Sutter Santa Rosa Regional Hospital is a Medicare-certified hospital (Acute Care Hospitals). The hospital provides emergency services.

What quality rating does Sutter Bay Hospitals have?

CMS rates Sutter Santa Rosa Regional Hospital 5 out of 5 stars overall on Care Compare, based on measures of safety, patient experience and outcomes. The full measure detail is in the Hospital Quality Ratings section above.

When was this NPI record last updated?

The NPPES record for Sutter Bay Hospitals was last updated on April 15, 2021. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 5 years ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.