1. Home
  2. Directory
  3. North Carolina
  4. Boone
  5. Home Health
  6. NPI Profile

MEDICAL SERVICES OF AMERICA, INC.
NPI 1720329246
Home Health in Boone, NC

Active since March 07, 2013CLIA 34D0925026 · Waiver
2/5
Patient Care Rating
400 SHADOWLINE DR STE 101, BOONE, NC 28607(828) 265-3388(828) 265-0091 Get Directions Write a Review

NPPES record last updated: July 24, 2025. Verified against the NPPES registry weekly; last sync: August 02, 2026.

Record update history: Sep 24, 2020, Mar 4, 2016 (2 updates tracked since 2016).

About Medical Services Of America, Inc. NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

MEDICAL SERVICES OF AMERICA, INC. (NPI 1720329246), doing business as Medi Home Health And Hospice, is a healthcare organization registered as a home health in Boone, North Carolina and active in the NPI registry since March 2013. The organization holds a CLIA Waiver certificate valid through February 13, 2027 and lists Christina M Jeffcoat, Coo/exec Vp, as its authorized official.

NPPES Registry Identity

NPI1720329246
Entity TypeOrganization
Primary Taxonomy251E00000X
Legal Business NameMEDICAL SERVICES OF AMERICA, INC.
Location Address400 SHADOWLINE DR STE 101Boone, NC 28607-4960
Mailing AddressPo Box 1928Lexington, SC 29071-1928 · (803) 957-0500 · Fax (888) 342-6190
Phone(828) 265-3388
Fax(828) 265-0091
Organization SubpartNo
Authorized OfficialChristina M JeffcoatCoo/exec Vp · (803) 957-0500
Enumeration DateMarch 7, 2013
Last NPPES UpdateJuly 24, 20252 updates tracked since enumeration
NPPES CertifiedJuly 24, 2025
✔ NPI 1720329246 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

★ Primary SpecialtyHome HealthAgencies
Taxonomy Code251E00000X
License✔ Licensed in NC · HC0477
Definition
A public agency or private organization, or a subdivision of such an agency or organization, that is primarily engaged in providing skilled nursing services and other therapeutic services, such as physical therapy, speech-language pathology services, or occupational therapy, medical social services, and home health aide services. It has policies established by a professional group associated with the agency or organization (including at least one physician and one registered nurse) to govern the services and provides for supervision of such services by a physician or a registered nurse; maintains clinical records on all patients; is licensed in accordance with State or local law or is approved by the State or local licensing agency as meeting the licensing standards, where applicable; and meets other conditions found by the Secretary of Health and Human Services to be necessary for health and safety.
400 SHADOWLINE DR STE 101, Boone, NC 28607
Open in Google Maps ↗

Other Names 1

Doing Business AsMedi Home Health And Hospice

Other Identifiers 1

Medicaid1720329246NC

Accepted Insurance

The full list of accepted plans is on the Insurance tab. Issuers include Blue Cross and Blue Shield of NC.Insurance ›

CLIA Laboratory Certificates CMS CLIA 2

Laboratory certificates issued under the Clinical Laboratory Improvement Amendments (CLIA) program, which sets federal quality standards for human laboratory testing in the United States. There is no official CMS crosswalk between CLIA and NPI numbers; these certificates are associated with this NPI by matching facility names, locations and phone numbers in the CMS CLIA registry.

Certificate of Waiver 34D0925026

Medical Services Of America, Inc Dba Medi Home Health And Hospice · Boone, NC
Active · expires Feb 13, 2027
CLIA Number34D0925026
Laboratory TypeHome Health Agency
Certificate Effective DateFebruary 14, 2025
Certificate Expiration DateFebruary 13, 2027
Laboratory DirectorSara Coley
Laboratory Phone(828) 264-9155
Laboratory LocationMedical Services Of America, Inc Dba Medi Home Health And Hospice400 Shadowline Drive Ste 102, Boone, NC 28607
CLIA data matches this NPI record on: Name
This certificate is issued to a laboratory to perform only waived tests.

Certificate of Waiver 34D2081626

Medical Services Of America, Inc Dba Medi Home Health & Hospice · Boone, NC
Expired · Jul 28, 2026
CLIA Number34D2081626
Laboratory TypeHome Health Agency
Certificate Effective DateJuly 29, 2024
Certificate Expiration DateJuly 28, 2026
Laboratory DirectorCharlene O. Reeves
Laboratory Phone(828) 265-3388
Laboratory LocationMedical Services Of America, Inc Dba Medi Home Health & Hospice400 Shadowline Drive, Suite 101, Boone, NC 28607
CLIA data matches this NPI record on: Address Name Phone
This certificate is issued to a laboratory to perform only waived tests.

Home Health Quality Ratings CMS Care Compare

Quality ratings, patient care measures and outcomes for Medi Home Health And Hospice (CMS certification number 347020), from CMS Care Compare.

Medi Home Health And Hospice

Home health agency · Boone, NC
2.5/5 Quality of Patient Care
OwnershipProprietary
CMS Certification Number347020
Medicare-Certified SinceJanuary 14, 1969
Phone(828) 265-3388
Services Offered
Skilled nursing care Physical therapy Occupational therapy Speech-language pathology Medical social services Home health aide services

Patient Care Measures

Patients whose home health care began in a timely manner
96.9%
Patients who got better at walking or moving around
81.8%
Patients who got better at getting in and out of bed
84.1%
Patients who got better at bathing
82.9%
Patients whose breathing improved
81.4%
Patients who got better at taking their drugs correctly by mouth
77.2%
Patients checked for a flu shot for the current season
71.2%
Physician-recommended actions on medication issues completed on time
79.7%
Patients with a functional assessment and care plan at admission and discharge
98%
Patients experiencing one or more falls with major injury
Lower rates are better for this measure.
1.5%
New or worsened pressure ulcers or injuries (skin integrity)
Lower rates are better for this measure.
0.2%
Measure rates are from the CMS Care Compare home health data. Measures without current CMS data are not shown.

Discharge, Readmission & Medicare Spending

Patients discharged to the community, remaining home without unplanned hospital care
1,194 of 1,536 patient episodes · observed rate 77.73%
81.93% Better Than National Rate
Potentially preventable hospital readmissions after discharge
680 patient stays · observed rate 2.21%
Lower rates are better for this measure.
3.16% Same As National Rate
Medicare spending per episode of care, relative to the national average
1.00 = national average per episode of care
1.05
Risk-standardized rates account for differences in patient mix. Comparison labels are assigned by CMS.

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Medical Services Of America, Inc.'s NPI number?

The NPI number for Medical Services Of America, Inc. is 1720329246. It was assigned to this organization in the NPPES registry on March 7, 2013. The provider is doing business as Medi Home Health and Hospice.

Where is Medical Services Of America, Inc. located?

Medical Services Of America, Inc. is located at 400 Shadowline Dr Ste 101, Boone, NC 28607. The listed phone number is (828) 265-3388.

What is Medical Services Of America, Inc.'s specialty?

The primary specialty registered for this NPI is Home Health with taxonomy code 251E00000X.

Does Medical Services Of America, Inc. hold a CLIA laboratory certificate?

Yes. A Certificate of Waiver (number 34D0925026) is associated with this NPI, valid through February 13, 2027. CLIA certificates authorize laboratory testing under the federal Clinical Laboratory Improvement Amendments program.

Is Medical Services Of America, Inc. a Medicare-certified home health agency?

Yes. Medi Home Health And Hospice is a Medicare-certified home health agency.

What quality rating does Medical Services Of America, Inc. have?

CMS rates Medi Home Health And Hospice 2.5 out of 5 stars for quality of patient care on Care Compare. The full measure detail is in the Home Health Quality Ratings section above.

What insurance does Medical Services Of America, Inc. accept?

Health plans from Blue Cross and Blue Shield of NC list Medical Services Of America, Inc. as in-network in at least one marketplace plan. Coverage varies by plan and year; verify with the insurer or the provider before a visit.

When was this NPI record last updated?

The NPPES record for Medical Services Of America, Inc. was last updated on July 24, 2025. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 12 months ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.