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CARILION FRANKLIN MEMORIAL HOSPITAL
NPI 1710970918
General Acute Care Hospital in Rocky Mount, VA

Active since August 24, 2005
3/5
Hospital Overall Rating
180 FLOYD AVE, ROCKY MOUNT, VA 24151(540) 483-5277 Get Directions Write a Review

NPPES record last updated: February 27, 2026. Verified against the NPPES registry weekly; last sync: July 26, 2026.

Record update history: May 24, 2023, Aug 8, 2022, Oct 21, 2020 and 1 more (4 updates tracked since 2015).

About Carilion Franklin Memorial Hospital NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

CARILION FRANKLIN MEMORIAL HOSPITAL (NPI 1710970918) is a healthcare organization registered as a general acute care hospital in Rocky Mount, Virginia and active in the NPI registry since August 2005. The organization lists Eleanor Altman Prescott, Director Of Payer Contract Admin., as its authorized official.

NPPES Registry Identity

NPI1710970918
Entity TypeOrganization
Primary Taxonomy282N00000X
Legal Business NameCARILION FRANKLIN MEMORIAL HOSPITAL
Location Address180 FLOYD AVERocky Mount, VA 24151-1318
Mailing Address213 S Jefferson St Ste 1006Roanoke, VA 24011-1713 · (540) 483-5452 · Fax (540) 224-5684
Phone(540) 483-5277
Organization SubpartNo
Authorized OfficialEleanor Altman PrescottDirector Of Payer Contract Admin. · (540) 224-5379
Enumeration DateAugust 24, 2005
Last NPPES UpdateFebruary 27, 20264 updates tracked since enumeration
NPPES CertifiedFebruary 27, 2026
✔ NPI 1710970918 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

★ Primary SpecialtyGeneral Acute Care HospitalHospitals
Taxonomy Code282N00000X
License✔ Licensed in VA · H 1836
Definition
An acute general hospital is an institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of medical conditions, both surgical and non-surgical, to a wide population group. The hospital treats patients in an acute phase of illness or injury, characterized by a single episode or a fairly short duration, from which the patient returns to his or her normal or previous level of activity.
180 FLOYD AVE, Rocky Mount, VA 24151
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Other Names 1

Other NameCarilion Franklin Memorial Hospital - Inpatient

Other Identifiers 8

Other0175933000VA · West Virginia Medicaid
Other036198700VA · Black Lung
Other354360000VA · Magellan
Other007642VA · Anthem Hospital
Medicaid4900898VA
Other442193VA · Anthem Off Campus
Other0000892VA · Slh
Other147119VA · Southern Health

Hospital Quality Ratings CMS Care Compare

Quality and patient-experience ratings for Carilion Franklin Memorial Hospital (CMS certification number 490089), from CMS Care Compare.

Carilion Franklin Memorial Hospital

Acute Care Hospitals · Rocky Mount, VA
3/5 CMS Overall Rating
OwnershipVoluntary non-profit - Private
CMS Certification Number490089
Location180 Floyd AvenueRocky Mount, VA 24151 · Franklin County · (540) 483-5277
Emergency services Meaningful use of EHRs

Patient Experience

HCAHPS patient survey · Jan 2023 – Dec 2023
4/5 summary rating
Nurse communication
5/5
Doctor communication
5/5
Staff responsiveness
5/5
Communication about medicines
4/5
Discharge information
4/5
Care transition
4/5
Cleanliness
4/5
Quietness
2/5
Overall hospital rating
4/5
Recommend hospital
4/5
Star ratings summarize responses from patients surveyed after discharge, collected through the CMS HCAHPS program.

Complications & Deaths 16

Death rate for heart attack patients
Cases too small to report
Death rate for COPD patients
8.7% No different than national
Death rate for heart failure patients
13.4% No different than national
Death rate for pneumonia patients
15.2% No different than national
Death rate for stroke patients
14.9% No different than national
Pressure ulcer rate
0.49 No different than national

Infections 1

Clostridium Difficile (C.Diff)
0 observed cases · 2.145 predicted · 7,257 patient days
0.000 No different than national

Unplanned Hospital Visits 12

Hospital return days for heart attack patients
Cases too small to report
Hospital return days for heart failure patients
109 days per 100 discharges
Hospital return days for pneumonia patients
173 days per 100 discharges
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)
432 No different than national
Rate of inpatient admissions for patients receiving outpatient chemotherapy
Cases too small to report
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy
Cases too small to report

Timely & Effective Care 14

Emergency department volume
Medium
Percentage of healthcare personnel who are up to date with COVID-19 vaccinations
1%
Healthcare workers given influenza vaccination
97%
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better
198 minutes
Average (median) time patients spent in the emergency department before leaving from the visit- Psychiatric/Mental Health Patients. A lower number of minutes is better
278 minutes
Left before being seen
2%

Other Providers at the Same Location NPPES 20

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

GREGORY SCOTT KOTTKAMP M.D.
Anesthesiology
180 FLOYD AVE
ROCKY MOUNT, VA 24151
Franklin County (540) 489-6353
KEVIN PATRICK MCKINNEY MSN, CRNA
Nurse Anesthetist, Certified Registered
180 FLOYD AVE
ROCKY MOUNT, VA 24151
Franklin County (540) 489-6353
BENJAMIN M PHILPOTT M.D.
Family Medicine
180 FLOYD AVE, EMERGENCY DEPT.
ROCKY MOUNT, VA 24151
Franklin County (540) 483-5277
DR. ROBERT S ALPHIN MD
Anesthesiology
180 FLOYD AVE
ROCKY MOUNT, VA 24151
Franklin County (540) 489-6353
DR. KOFI AMO-MENSAH M.D.
Internal Medicine
180 FLOYD AVE
ROCKY MOUNT, VA 24151
Franklin County (540) 483-5277
CHARLES J LANE M.D.
Emergency Medicine
180 FLOYD AVE
ROCKY MOUNT, VA 24151
Franklin County (540) 483-5277
RICHARD DYKSTRA
Emergency Medicine
180 FLOYD AVE
ROCKY MOUNT, VA 24151
Franklin County (540) 483-5277
MS. EILEEN HARPER CRNA
Nurse Anesthetist, Certified Registered
180 FLOYD AVE
ROCKY MOUNT, VA 24151
Franklin County (540) 489-6353

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Carilion Franklin Memorial Hospital's NPI number?

The NPI number for Carilion Franklin Memorial Hospital is 1710970918. It was assigned to this organization in the NPPES registry on August 24, 2005. The provider is also known as Carilion Franklin Memorial Hospital - Inpatient.

Where is Carilion Franklin Memorial Hospital located?

Carilion Franklin Memorial Hospital is located at 180 Floyd Ave, Rocky Mount, VA 24151. The listed phone number is (540) 483-5277.

What is Carilion Franklin Memorial Hospital's specialty?

The primary specialty registered for this NPI is General Acute Care Hospital with taxonomy code 282N00000X.

Is Carilion Franklin Memorial Hospital a Medicare-certified hospital?

Yes. Carilion Franklin Memorial Hospital is a Medicare-certified hospital (Acute Care Hospitals). The hospital provides emergency services.

What quality rating does Carilion Franklin Memorial Hospital have?

CMS rates Carilion Franklin Memorial Hospital 3 out of 5 stars overall on Care Compare, based on measures of safety, patient experience and outcomes. The full measure detail is in the Hospital Quality Ratings section above.

When was this NPI record last updated?

The NPPES record for Carilion Franklin Memorial Hospital was last updated on February 27, 2026. NPI Profile syncs with the weekly NPPES data releases published by CMS.