BAYSTATE FRANKLIN MEDICAL CENTER
NPI 1508867391
General Acute Care Hospital in Greenfield, MA

Active since August 03, 2005
4/5
Hospital Overall Rating
164 HIGH ST, GREENFIELD, MA 01301(413) 773-0211 Get Directions Write a Review

NPPES record last updated: November 27, 2023. Verified against the NPPES registry weekly; last sync: July 26, 2026.

Record update history: Oct 14, 2020, Jan 13, 2017 (2 updates tracked since 2017).

About Baystate Franklin Medical Center NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

BAYSTATE FRANKLIN MEDICAL CENTER (NPI 1508867391) is a healthcare organization registered as a general acute care hospital in Greenfield, Massachusetts and active in the NPI registry since August 2005. The organization lists Raymond Mccarthy, Sr Vp, Cfo & Treas, Baystate Health, as its authorized official.

NPPES Registry Identity

NPI1508867391
Entity TypeOrganization
Primary Taxonomy282N00000X
Legal Business NameBAYSTATE FRANKLIN MEDICAL CENTER
Location Address164 HIGH STGreenfield, MA 01301-2613
Mailing Address280 Chestnut St Fl 4Springfield, MA 01199-1001 · (413) 794-4189
Organization SubpartNo
Authorized OfficialRaymond MccarthySr Vp, Cfo & Treas, Baystate Health · (413) 794-3290
Enumeration DateAugust 3, 2005
Last NPPES UpdateNovember 27, 20232 updates tracked since enumeration
NPPES CertifiedOctober 14, 2020
NPI 1508867391 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

Primary SpecialtyGeneral Acute Care HospitalHospitals
Taxonomy Code282N00000X
License Licensed in MA · 2120
Definition

An acute general hospital is an institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of medical conditions, both surgical and non-surgical, to a wide population group. The hospital treats patients in an acute phase of illness or injury, characterized by a single episode or a fairly short duration, from which the patient returns to his or her normal or previous level of activity.

164 HIGH ST, Greenfield, MA 01301

Other Identifiers 2

Medicaid1001094MA
Medicaid1200623MA

Accepted Insurance

Hospital Quality Ratings CMS Care Compare

Quality and patient-experience ratings for Baystate Franklin Medical Center (CMS certification number 220016), from CMS Care Compare.

Baystate Franklin Medical Center

Acute Care Hospitals · Greenfield, MA
4/5 CMS Overall Rating
OwnershipVoluntary non-profit - Private
CMS Certification Number220016
Location164 High StreetGreenfield, MA 01301 · Franklin County · (413) 773-0211
Emergency services Birthing friendly Meaningful use of EHRs

Patient Experience

HCAHPS patient survey · Jan 2023 – Dec 2023
3/5 summary rating
Nurse communication
4/5
Doctor communication
3/5
Staff responsiveness
4/5
Communication about medicines
4/5
Discharge information
4/5
Care transition
2/5
Cleanliness
3/5
Quietness
1/5
Overall hospital rating
3/5
Recommend hospital
3/5
Star ratings summarize responses from patients surveyed after discharge, collected through the CMS HCAHPS program.

Complications & Deaths 18

Rate of complications for hip/knee replacement patients
Cases too small to report
Death rate for heart attack patients
Cases too small to report
Death rate for COPD patients
8% No different than national
Death rate for heart failure patients
11.5% No different than national
Death rate for pneumonia patients
15.2% No different than national
Death rate for stroke patients
10.9% No different than national

Infections 2

Catheter Associated Urinary Tract Infections (ICU + select Wards)
0 observed cases · 1.222 predicted · 1,256 patient days
0.000 No different than national
Clostridium Difficile (C.Diff)
4 observed cases · 9.794 predicted · 19,746 patient days
0.408 Better than the national benchmark

Unplanned Hospital Visits 13

Hospital return days for heart attack patients
Cases too small to report
Hospital return days for heart failure patients
309 days per 100 discharges
Hospital return days for pneumonia patients
194 days per 100 discharges
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)
946 No different than national
Rate of inpatient admissions for patients receiving outpatient chemotherapy
78 No different than national
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy
78 No different than national

Timely & Effective Care 16

Emergency department volume
Medium
Admit Decision Time to ED Departure Time for Admitted Patients - non psychiatric/mental health disorders
148 minutes
Admit Decision Time to ED Departure Time for Admitted Patients - psychiatric/mental health disorders
157 minutes
Percentage of healthcare personnel who are up to date with COVID-19 vaccinations
19.1%
Healthcare workers given influenza vaccination
97%
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better
184 minutes

Maternal Health 2

Elective Delivery
27%
Maternal Morbidity Structural Measure
Yes

Other Providers at the Same Location NPPES 20

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

Radiology (Diagnostic Radiology)
164 HIGH ST, DEPT. OF RADIOLOGY
GREENFIELD, MA 01301
Radiology (Diagnostic Radiology)
164 HIGH ST
GREENFIELD, MA 01301
Radiology (Diagnostic Radiology)
164 HIGH ST
GREENFIELD, MA 01301
Radiology (Diagnostic Radiology)
164 HIGH ST
GREENFIELD, MA 01301
Internal Medicine (Pulmonary Disease)
164 HIGH ST, STE 200
GREENFIELD, MA 01301
Psychiatry & Neurology (Psychiatry)
164 HIGH ST
GREENFIELD, MA 01301
Hospitalist
164 HIGH ST
GREENFIELD, MA 01301
Physician Assistant (Medical)
164 HIGH ST
GREENFIELD, MA 01301

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Baystate Franklin Medical Center's NPI number?

The NPI number for Baystate Franklin Medical Center is 1508867391. It was assigned to this organization in the NPPES registry on August 3, 2005.

Where is Baystate Franklin Medical Center located?

Baystate Franklin Medical Center is located at 164 High St, Greenfield, MA 01301. The listed phone number is (413) 773-0211.

What is Baystate Franklin Medical Center's specialty?

The primary specialty registered for this NPI is General Acute Care Hospital with taxonomy code 282N00000X.

Is Baystate Franklin Medical Center a Medicare-certified hospital?

Yes. Baystate Franklin Medical Center is a Medicare-certified hospital (Acute Care Hospitals). The hospital provides emergency services.

What quality rating does Baystate Franklin Medical Center have?

CMS rates Baystate Franklin Medical Center 4 out of 5 stars overall on Care Compare, based on measures of safety, patient experience and outcomes. The full measure detail is in the Hospital Quality Ratings section above.

What insurance does Baystate Franklin Medical Center accept?

Health plans from Anthem Blue Cross and Blue Shield and Harvard Pilgrim Health Care list Baystate Franklin Medical Center as in-network in at least one marketplace plan. Coverage varies by plan and year; verify with the insurer or the provider before a visit.

When was this NPI record last updated?

The NPPES record for Baystate Franklin Medical Center was last updated on November 27, 2023. NPI Profile syncs with the weekly NPPES data releases published by CMS.