VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND, INC.
NPI 1437139664
Hospice Care, Community Based in West Springfield, MA

Q: What is Visiting Nurse Association And Hospice Of Western New England, Inc.'s specialty?

The primary specialty registered for this NPI is Hospice Care, Community Based with taxonomy code 251G00000X.

Active since January 23, 2006

30 CAPITAL DR STE A, WEST SPRINGFIELD, MA 01089(413) 794-6411(413) 794-6476 Get Directions Write a Review

NPPES record last updated: May 2, 2025. Verified against the NPPES registry weekly; last sync: August 02, 2026.

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About Visiting Nurse Association And Hospice Of Western New England, Inc. NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND, INC. (NPI 1437139664), doing business as Baystate Hospice, is a healthcare organization registered as a hospice care, community based in West Springfield, Massachusetts and active in the NPI registry since January 2006. The organization maintains a secondary practice location in Ware and lists Charlotte Desha Mcleod, Director, as its authorized official.

NPPES Registry Identity

NPI1437139664

Entity TypeOrganization

Primary Taxonomy251G00000X

Legal Business NameVISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND, INC.

Location Address30 CAPITAL DR STE AWest Springfield, MA 01089-1359

Mailing Address30 Capital Dr Ste AWest Springfield, MA 01089-1359 · (413) 794-6411 · Fax (413) 794-6476

Phone(413) 794-6411

Fax(413) 794-6476

Organization SubpartNo

Authorized OfficialCharlotte Desha McleodDirector · (828) 754-0101

Enumeration DateJanuary 23, 2006

Last NPPES UpdateMay 2, 2025

NPPES CertifiedMay 2, 2025

✔ NPI 1437139664 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

★ Primary SpecialtyHospice Care, Community BasedAgencies

Taxonomy Code251G00000X

License✔ Licensed in MA · 7219

30 CAPITAL DR STE A, West Springfield, MA 01089

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Other Names 1

Doing Business AsBaystate Hospice

Secondary Practice Location 1

Location 140 Chestnut StWare, MA 01082-1574 · Phone (413) 794-6411 · Fax (413) 794-6476

Other Identifiers 6

Other6000021MA · United Healthcare

Medicaid0605140MA

Other17494MA · Health New England

Other805737MA · Tufts Health Plan

Other000000005549MA · Healthnet

Other221521MA · Bcbs

Accepted Insurance

The full list of accepted plans is on the Insurance tab. Issuers include Anthem Blue Cross and Blue Shield.Insurance ›

Hospice Care Quality CMS Care Compare

Quality measures, care settings and the Hospice Care Index for Baystate Hospice (CMS certification number 221521), from CMS Care Compare.

Baystate Hospice

Hospice · West Springfield, MA

OwnershipNon-Profit

CMS Certification Number221521

CMS RegionRegion 1

Medicare-Certified SinceSeptember 21, 1988

Average Daily Census116patients per day on average

Location30 Capital Dr, Suite AWest Springfield, MA 01089 · Hampden County

Phone(413) 794-6411

Routine home care and other levels of care Serves Medicare Advantage patients Serves dual-eligible patients

Care Settings & Patients

Where care was provided, as a share of care days

Home

74%

Assisted living facility

Nursing facility

20%

Skilled nursing facility

Inpatient hospice facility

Inpatient hospital

Other locations

Patients with cancer

29%

Patients with dementia

19%

Patients with circulatory or heart disease

18%

Patients with respiratory disease

Patients with stroke

Patients with other conditions

Profile statistics are from the 2020 CMS reporting year. Zero values reflect that year and may differ in more recent years.

Quality Measures

Hospice and Palliative Care Treatment Preferences

1134 patient stays

100%

Beliefs & Values Addressed (if desired by the patient)

1134 patient stays

99.4%

Hospice and Palliative Care Pain Screening

1134 patient stays

99.8%

Hospice and Palliative Care Pain Assessment

733 patient stays

100%

Hospice and Palliative Care Dyspnea Screening

1134 patient stays

100%

Hospice and Palliative Care Dyspnea Treatment

562 patient stays

99.6%

Patient Treated with an Opioid Who Are Given a Bowel Regimen

535 patient stays

100%

Hospice and Palliative Care Composite Process Measure

1134 patient stays

99%

Hospice Visits in the Last Days of Life

904 patient stays

60.2%

Measures are reported under the CMS Hospice Quality Reporting Program. Reporting periods vary by measure (2022 to 2023). Measures without current CMS data are not shown.

10/10

Hospice Care IndexTen claims-based indicators of care processes · CMS Care Compare

CHC/GIP provided

National percentile 94

2.4%

Gaps in nursing visits

National percentile 33

42.2%

Early live discharges

National percentile 79

10.4%

Late live discharges

National percentile 28

31.3%

Burdensome transitions, Type 1

National percentile 41

5.2%

Burdensome transitions, Type 2

National percentile 85

4.2%

Per-beneficiary spending

National percentile 9

$8,851

Nurse care minutes per routine home care days

National percentile 46

11.9 minutes

Skilled nursing minutes on weekends

National percentile 71

10.2%

Visits near death

National percentile 70

95.8%

Percentiles compare this hospice with all hospices nationally, as published by CMS.

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Other Providers at the Same Location NPPES

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND, INC.

Home Health

30 CAPITAL DR STE A
WEST SPRINGFIELD, MA 01089

Hampden County (413) 794-6411

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Visiting Nurse Association And Hospice Of Western New England, Inc.'s NPI number?

The NPI number for Visiting Nurse Association And Hospice Of Western New England, Inc. is 1437139664. It was assigned to this organization in the NPPES registry on January 23, 2006. The provider is doing business as Baystate Hospice.

Where is Visiting Nurse Association And Hospice Of Western New England, Inc. located?

Visiting Nurse Association And Hospice Of Western New England, Inc. is located at 30 Capital Dr Ste A, West Springfield, MA 01089. The listed phone number is (413) 794-6411.

What is Visiting Nurse Association And Hospice Of Western New England, Inc.'s specialty?

The primary specialty registered for this NPI is Hospice Care, Community Based with taxonomy code 251G00000X.

Is Visiting Nurse Association And Hospice Of Western New England, Inc. a Medicare-certified hospice?

Yes. Baystate Hospice is a Medicare-certified hospice (CMS certification number 221521), certified since September 21, 1988.

What insurance does Visiting Nurse Association And Hospice Of Western New England, Inc. accept?

Health plans from Anthem Blue Cross and Blue Shield list Visiting Nurse Association And Hospice Of Western New England, Inc. as in-network in at least one marketplace plan. Coverage varies by plan and year; verify with the insurer or the provider before a visit.

When was this NPI record last updated?

The NPPES record for Visiting Nurse Association And Hospice Of Western New England, Inc. was last updated on May 2, 2025. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 15 months ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.