1. Home
  2. Directory
  3. Michigan
  4. Milford
  5. Skilled Nursing Facility
  6. NPI Profile

WEST HICKORY HAVEN
NPI 1184610438
Skilled Nursing Facility in Milford, MI

Active since September 22, 2005CLIA 23D0363593 · Waiver
1/5
Overall Rating
3310 W COMMERCE RD, MILFORD, MI 48380(248) 685-1400(248) 685-9797 Get Directions Write a Review

NPPES record last updated: August 22, 2020. Verified against the NPPES registry weekly; last sync: August 02, 2026.

About West Hickory Haven NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

WEST HICKORY HAVEN (NPI 1184610438) is a healthcare organization registered as a skilled nursing facility in Milford, Michigan and active in the NPI registry since September 2005. The organization holds a CLIA Waiver certificate valid through August 31, 2026 and lists Dorothy Lund, Administrator, as its authorized official.

NPPES Registry Identity

NPI1184610438
Entity TypeOrganization
Primary Taxonomy314000000X
Legal Business NameARDAN, INC.
Location Address3310 W COMMERCE RDMilford, MI 48380-3100
Mailing Address3310 W Commerce RdMilford, MI 48380-3100 · (248) 685-1400 · Fax (248) 685-9797
Phone(248) 685-1400
Fax(248) 685-9797
Organization SubpartNo
Authorized OfficialDorothy LundAdministrator · (248) 651-1400
Enumeration DateSeptember 22, 2005
Last NPPES UpdateAugust 22, 2020
✔ NPI 1184610438 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

★ Primary SpecialtySkilled Nursing FacilityNursing & Custodial Care Facilities
Taxonomy Code314000000X
License✔ Licensed in MI · 63-4400
Definition
(1) A skilled nursing facility is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living. It meets any licensing or certification standards et forth by the jurisdiction where it is located. A skilled nursing facility may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation; (2) Provides non-acute medical and skilled nursing care services, therapy and social services under the supervision of a licensed registered nurse on a 24-hour basis.
3310 W COMMERCE RD, Milford, MI 48380
Open in Google Maps ↗

Other Names 1

Doing Business AsWest Hickory Haven

Accepted Insurance

The full list of accepted plans is on the Insurance tab. Issuers include Ambetter from Buckeye Health Plan, Ambetter from Meridian, Ambetter Health and more.Insurance ›

CLIA Laboratory Certificates CMS CLIA

Laboratory certificates issued under the Clinical Laboratory Improvement Amendments (CLIA) program, which sets federal quality standards for human laboratory testing in the United States. There is no official CMS crosswalk between CLIA and NPI numbers; these certificates are associated with this NPI by matching facility names, locations and phone numbers in the CMS CLIA registry.

Certificate of Waiver 23D0363593

West Hickory Haven · Milford, MI
Active · expires Aug 31, 2026
CLIA Number23D0363593
Laboratory TypeSkilled Nursing Facility/Nursing Facility
Certificate Effective DateSeptember 1, 2024
Certificate Expiration DateAugust 31, 2026
Laboratory DirectorChad Culver
Laboratory Phone(248) 685-1400
Laboratory LocationWest Hickory Haven3310 W Commerce Rd, Milford, MI 48380
CLIA data matches this NPI record on: Address Name Phone
This certificate is issued to a laboratory to perform only waived tests.

Nursing Home Quality Ratings CMS Care Compare

Quality ratings, staffing and inspection history for West Hickory Haven (CMS certification number 235262), from CMS Care Compare.

West Hickory Haven

Nursing home · Milford, MI
1/5 CMS Overall Rating
OwnershipFor profit - Corporation
CMS Certification Number235262
Certified Beds101 beds72 residents per day on average
Medicare & Medicaid Participant SinceJanuary 1, 1976
Resident & Family CouncilResident council
Automatic sprinkler system

CMS Star Ratings

Quality Measures
Based on a select set of clinical quality measures.
3/5
Long-Stay Quality
Quality of care delivered to long-term residents.
4/5
Short-Stay Quality
Quality of care delivered to short-term and rehabilitation residents.
2/5
Staffing
Based on nursing staff hours relative to resident needs.
3/5
Weighted Health Inspection Score
Lower scores are better; the score summarizes deficiencies found on recent inspections.
229
Ratings are assigned by CMS on a one-to-five star scale; five is the highest. Categories without a current CMS rating are not shown.

Staffing & Turnover

Total Nurse Staffing
nurse aide 2.82 · LPN 0.45 · RN 0.76
4.04 hrs per resident per day
Weekend Nurse Staffing
3.64 hrs per resident per day
Physical Therapist Staffing
0.06 hrs per resident per day
Nursing Staff Turnover
Share of nursing staff who left the facility within the past year.
70.3%
Registered Nurse Turnover
80%
Administrators Who Have Left
In the past year.
0
Higher staffing hours generally allow more direct care time per resident.

Inspections & Enforcement

CMS has flagged this facility with its abuse flag, indicating a citation for abuse or neglect on a recent inspection report.
Facility-Reported Incidents
14
Substantiated Complaints
23
Fines
5 totaling $106,934.66
Medicare Payment Denials
1
Total Penalties
6
Counts come from CMS inspections and complaint investigations over approximately the past three years. CMS Care Compare data as of October 1, 2024.

Other Providers at the Same Location NPPES 4

Providers registered at the same practice address, or within the immediate area, according to the NPPES registry.

JOHN B. ZERBE
Physical Therapy Assistant
3310 W COMMERCE RD
MILFORD, MI 48380
Oakland County (877) 787-3430
KELLEY-BETH TRACY COTA/L
Occupational Therapy Assistant
3310 W COMMERCE RD
MILFORD, MI 48380
Oakland County (248) 685-1400
MRS. RUNJIE YU PTA
Physical Medicine & Rehabilitation
3310 W COMMERCE RD
MILFORD, MI 48380
Oakland County (248) 685-1400
MRS. MARLENE WILEY COTA
Occupational Therapist
3310 W COMMERCE RD
MILFORD, MI 48380
Oakland County (248) 685-1400

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Ardan, Inc.'s NPI number?

The NPI number for Ardan, Inc. is 1184610438. It was assigned to this organization in the NPPES registry on September 22, 2005. The provider is doing business as West Hickory Haven.

Where is Ardan, Inc. located?

Ardan, Inc. is located at 3310 W Commerce Rd, Milford, MI 48380. The listed phone number is (248) 685-1400.

What is Ardan, Inc.'s specialty?

The primary specialty registered for this NPI is Skilled Nursing Facility with taxonomy code 314000000X.

Does Ardan, Inc. hold a CLIA laboratory certificate?

Yes. A Certificate of Waiver (number 23D0363593) is associated with this NPI, valid through August 31, 2026. CLIA certificates authorize laboratory testing under the federal Clinical Laboratory Improvement Amendments program.

Is Ardan, Inc. a Medicare-certified nursing home?

Yes. West Hickory Haven is a Medicare-certified nursing home with 101 certified beds.

What quality rating does Ardan, Inc. have?

CMS rates West Hickory Haven 1 out of 5 stars overall on Care Compare. The full measure detail is in the Nursing Home Quality Ratings section above.

What insurance does Ardan, Inc. accept?

Health plans from Ambetter Health, Ambetter from Buckeye Health Plan, Ambetter from Meridian, Blue Care Network of Michigan and Blue Cross Blue Shield of Michigan Mutual Insurance Company and 2 other insurers list Ardan, Inc. as in-network in at least one marketplace plan. Coverage varies by plan and year; verify with the insurer or the provider before a visit.

When was this NPI record last updated?

The NPPES record for Ardan, Inc. was last updated on August 22, 2020. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 5 years ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.