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WILLOWS OF NEW CASTLE
NPI 1124399910
Skilled Nursing Facility in New Castle, IN

Active since January 25, 2012CLIA Certified · 3 labs
3/5
Overall Rating
1023 N 20TH STREET, NEW CASTLE, IN 47362(765) 529-9694(765) 529-8816 Get Directions Write a Review

NPPES record last updated: July 28, 2023. Verified against the NPPES registry weekly; last sync: August 23, 2026.

Record update history: Jul 28, 2023, Aug 16, 2022 (2 updates tracked since 2022).

About Willows Of New Castle NPPES

Official registry information on file with the National Plan and Provider Enumeration System.

WILLOWS OF NEW CASTLE (NPI 1124399910) is a healthcare organization registered as a skilled nursing facility in New Castle, Indiana and active in the NPI registry since January 2012. The organization holds 3 active CLIA laboratory certificates and lists Brian Ring, President/ceo, as its authorized official.

NPPES Registry Identity

NPI1124399910
Entity TypeOrganization
Primary Taxonomy314000000X
Legal Business NameHENRY COUNTY MEMORIAL HOSPITAL
Location Address1023 N 20TH STREETNew Castle, IN 47362-4002
Mailing Address1023 N 20th StreetNew Castle, IN 47362-4002 · (765) 529-9694 · Fax (765) 529-8816
Phone(765) 529-9694
Fax(765) 529-8816
Organization SubpartYes
Authorized OfficialBrian RingPresident/ceo · (765) 521-1515
Enumeration DateJanuary 25, 2012
Last NPPES UpdateJuly 28, 20232 updates tracked since enumeration
NPPES CertifiedJuly 28, 2023
✔ NPI 1124399910 is a valid, active identifier and passes the ISO check-digit test.

Specialties & Licenses

★ Primary SpecialtySkilled Nursing FacilityNursing & Custodial Care Facilities
Taxonomy Code314000000X
License✔ Licensed in IN · 12-000035-1
Definition
(1) A skilled nursing facility is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living. It meets any licensing or certification standards et forth by the jurisdiction where it is located. A skilled nursing facility may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation; (2) Provides non-acute medical and skilled nursing care services, therapy and social services under the supervision of a licensed registered nurse on a 24-hour basis.
1023 N 20TH STREET, New Castle, IN 47362
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Other Names 1

Doing Business AsWillows Of New Castle

Other Identifiers 1

Medicaid100266250DIN

Accepted Insurance

The full list of accepted plans is on the Insurance tab. Issuers include CareSource.Insurance ›

CLIA Laboratory Certificates CMS CLIA 3

Laboratory certificates issued under the Clinical Laboratory Improvement Amendments (CLIA) program, which sets federal quality standards for human laboratory testing in the United States. There is no official CMS crosswalk between CLIA and NPI numbers; these certificates are associated with this NPI by matching facility names, locations and phone numbers in the CMS CLIA registry.

Certificate of Waiver 15D0865050

Willows Of New Castle · New Castle, IN
Active · expires Aug 31, 2026
CLIA Number15D0865050
Laboratory TypeSkilled Nursing Facility/Nursing Facility
Certificate Effective DateSeptember 1, 2024
Certificate Expiration DateAugust 31, 2026
Laboratory DirectorSerena Kay Loveall
Laboratory Phone(765) 529-9694
Laboratory LocationWillows Of New Castle1023 N 20th St, New Castle, IN 47362
CLIA data matches this NPI record on: Address Name Phone
This certificate is issued to a laboratory to perform only waived tests.

Certificate of Accreditation 15D0360312

Henry County Memorial Hospital Lab · New Castle, IN
Active · expires Feb 8, 2027
CLIA Number15D0360312
Laboratory TypeHospital
Certificate Effective DateFebruary 9, 2025
Certificate Expiration DateFebruary 8, 2027
Laboratory DirectorDr. Rulong Ren
Laboratory Phone(317) 521-1146
Laboratory LocationHenry County Memorial Hospital Lab1000 N 16th St PO Box 490, New Castle, IN 47362
CLIA data matches this NPI record on: Name
This is a certificate that is issued to a laboratory on the basis of the laboratory's accreditation by an accreditation organization approved by CMS.

Certificate of Waiver 15D0674804

Henry County Memorial Hospital Nur Ser · New Castle, IN
Active · expires Aug 31, 2026
CLIA Number15D0674804
Laboratory TypeAncillary Testing Site In Health Care Center
Certificate Effective DateSeptember 1, 2024
Certificate Expiration DateAugust 31, 2026
Laboratory DirectorSteve J. Myers
Laboratory Phone(317) 521-1128
Laboratory LocationHenry County Memorial Hospital Nur Ser1000 N 16th, New Castle, IN 47362
CLIA data matches this NPI record on: Name
This certificate is issued to a laboratory to perform only waived tests.

Nursing Home Quality Ratings CMS Care Compare

Quality ratings, staffing and inspection history for Willows Of New Castle (CMS certification number 155089), from CMS Care Compare.

Willows Of New Castle

Nursing home · New Castle, IN
3/5 CMS Overall Rating
OwnershipGovernment - County
CMS Certification Number155089
Certified Beds95 beds60 residents per day on average
Medicare & Medicaid Participant SinceMarch 14, 1969
Resident & Family CouncilResident council
Automatic sprinkler system

CMS Star Ratings

Quality Measures
Based on a select set of clinical quality measures.
2/5
Long-Stay Quality
Quality of care delivered to long-term residents.
2/5
Short-Stay Quality
Quality of care delivered to short-term and rehabilitation residents.
2/5
Staffing
Based on nursing staff hours relative to resident needs.
2/5
Weighted Health Inspection Score
Lower scores are better; the score summarizes deficiencies found on recent inspections.
38.67
Ratings are assigned by CMS on a one-to-five star scale; five is the highest. Categories without a current CMS rating are not shown.

Staffing & Turnover

Total Nurse Staffing
nurse aide 2.6 · LPN 0.93 · RN 0.42
3.95 hrs per resident per day
Weekend Nurse Staffing
3.29 hrs per resident per day
Physical Therapist Staffing
0.04 hrs per resident per day
Nursing Staff Turnover
Share of nursing staff who left the facility within the past year.
55.2%
Administrators Who Have Left
In the past year.
1
Higher staffing hours generally allow more direct care time per resident.

Inspections & Enforcement

Facility-Reported Incidents
0
Substantiated Complaints
0
Infection-Control Citations
0
Fines
1 totaling $655.01
Medicare Payment Denials
0
Total Penalties
1
Counts come from CMS inspections and complaint investigations over approximately the past three years. CMS Care Compare data as of October 1, 2024.

Frequently Asked Questions NPPES & CMS

Common questions about this NPI record, answered from the official NPPES registry and CMS datasets shown on this page.

What is Henry County Memorial Hospital's NPI number?

The NPI number for Henry County Memorial Hospital is 1124399910. It was assigned to this organization in the NPPES registry on January 25, 2012. The provider is doing business as Willows Of New Castle.

Where is Henry County Memorial Hospital located?

Henry County Memorial Hospital is located at 1023 N 20th Street, New Castle, IN 47362. The listed phone number is (765) 529-9694.

What is Henry County Memorial Hospital's specialty?

The primary specialty registered for this NPI is Skilled Nursing Facility with taxonomy code 314000000X.

Does Henry County Memorial Hospital hold CLIA laboratory certificates?

Yes. 3 active CLIA laboratory certificates are associated with this NPI under the federal Clinical Laboratory Improvement Amendments program. The certificates are listed in the CLIA Laboratory Certificates section above.

Is Henry County Memorial Hospital a Medicare-certified nursing home?

Yes. Willows Of New Castle is a Medicare-certified nursing home with 95 certified beds.

What quality rating does Henry County Memorial Hospital have?

CMS rates Willows Of New Castle 3 out of 5 stars overall on Care Compare. The full measure detail is in the Nursing Home Quality Ratings section above.

What insurance does Henry County Memorial Hospital accept?

Health plans from CareSource list Henry County Memorial Hospital as in-network in at least one marketplace plan. Coverage varies by plan and year; verify with the insurer or the provider before a visit.

When was this NPI record last updated?

The NPPES record for Henry County Memorial Hospital was last updated on July 28, 2023. NPI Profile syncs weekly with the NPPES registry data releases published by CMS. This NPI record was last updated 3 years ago. If this record has changed at CMS more recently, you can request an on-demand re-check against the live CMS registry, directly from this page.